FAQ

You have questions, we have answers! We’ve gathered the answers to some of the most common questions about our pharmacy services, membership benefits, and how we work to provide personalized care. If you don’t find what you’re looking for, feel free to contact us—we’re here to help!

  • Apotheworx is the first concierge pharmacy in the Shreveport, LA region. Locally owned and operated by Heidi Cram, a pharmacist with over 20 years of experience, Apotheworx focuses on providing personalized, high-quality pharmacy care. We operate on a membership-based model, offering services such as free medication delivery, 24/7 access to pharmacists, and transparent pricing on medications—without the hassle of insurance middlemen. Our goal is to make pharmacy care simple, affordable, and tailored to meet your individual health needs.

  • Becoming a member at Apotheworx is easy! Here’s how it works:

    1. Sign Up: Choose your membership plan (individual or family) and provide us with some basic information about your medications and health needs.

    2. Prescription Transfer: We’ll handle transferring your prescriptions from your current pharmacy and coordinate with your doctors.

    3. Enjoy Benefits: As a member, you’ll receive free delivery, 24/7 pharmacist support, health consultations, and access to competitive pricing on all medications.

    • Individual Membership: $65/month

    • Family Membership (up to 5 people): $100/month

    Our pricing is designed to offer great value, with no insurance hassles and transparent, competitive pricing on all medications. Membership includes all our concierge-level services, including delivery and pharmacist access.

  • Yes! While we offer special benefits to members, we’re happy to fill prescriptions for non-members as well. Whether you’re looking to fill a one-time prescription or just need better service, we’re here to help!

  • As a member, you’ll enjoy a variety of personalized pharmacy services, including:

    • Free medication delivery directly to your door.

    • 24/7 access to pharmacists for any medication-related questions or concerns.

    • Health consultations to help you manage your medications and improve your well-being.

    • Seamless prescription transfers from your current pharmacy.

    • Affordable, transparent pricing on medications with no insurance middleman.

  • Transferring your prescriptions is easy! Once you sign up for membership, we’ll reach out to your current pharmacy and your doctors to transfer all your prescriptions to Apotheworx. You don’t have to worry about any of the details—our team will take care of everything for you.

  • At Apotheworx, we operate without the middleman, meaning we don’t work with traditional insurance companies. By cutting out the insurance process, we can offer clear, competitive pricing on all medications, so you’re not stuck with unexpected costs or claims issues.

  • Yes! We offer family membership plans for up to 5 people at a discounted rate of $100/month. This allows you to provide your entire family with personalized pharmacy care, free delivery, and 24/7 pharmacist access, all under one convenient membership. We even take care of pets, too!

  • Apotheworx carries a wide variety of prescription medications, including both common and specialized drugs. If you have any questions about specific medications or need a prescription filled, please don’t hesitate to reach out. We’re happy to assist!

  • Absolutely! As a member, you can schedule personalized health consultations with one of our pharmacists. We’re here to discuss your medications, answer any questions, and help you manage your health more effectively. Just reach out to schedule a time that works for you.

  • You can contact us in the following ways:

    • Phone: Call us at 318-863-1800 for immediate assistance.

    • Email: Reach out to us at info@apotheworx.com for general inquiries 

    We’re always happy to help!

  • We understand that needs can change. That’s why we offer month-to-month memberships, and you are not locked into a year-long contract. You can cancel your membership at any time, and we’ll make the process as simple as possible.

  • We are proud to serve the Shreveport, LA area and beyond. 

    Visit us at:
    429 Crockett St., Downtown Shreveport, LA.

    Whether you’re local or outside the region, we can still provide medication delivery and services to help you manage your health.

  • If you have any other questions or need assistance, please don’t hesitate to reach out to our team. We’re here to make your pharmacy experience better and more convenient!